PRESENTATIONS

Engage Life… Get Back in the Game
Bringing your people back to 100% committed

Understand the power of engaged employees and discover unseen opportunities to add value to others.  Audience will participate in an interactive program designed to challenge them to evaluate their level of engagement in their lives and the lives of others.  The spirit of being lighthearted, adding value to others, engaging life and choosing their attitude are taught through games, video and improvisational activities.  This session will inspire you to reexamine your own attitudes and take your life experiences to the next level.  In short... to get back in the game!


"Mike and Kevin have an obvious passion and love for life. Every corporation could benefit from their message. This is the best 'gift' HSU has provided to staff. They are a gold mine."
--Kim O'Dell
Hardin-Simmons University


"Our time together has been inspiring and motivating. I know it has made a difference in my life."
--Doyleen Terrell
Albany ISD

 


Engaged customers

How committed are your customers to doing business with you? Satisfied customers at best may give you return business, but will most likely not remember you each time they need your services. Engaged customers have a sense of loyalty and are committed to doing business with you period. The only way they would go elsewhere is because you or your employees ran them off. How much time do you spend sharing the message of customer engagement with your staff compared to marketing dollars spend getting customers in your door? Customer Engagement training will inspire your staff to see the value in their job and the customer. They will understand that the reason their job exist is because there are customers who need their help.

Engaged managers

Are your managers on the highway to leadership success or are they traveling the back roads of your local community? Many managers believe they have reached the highest level of success once they begin managing people and go into early retirement. Managers must understand that they are responsible for the engagement levels of the people they lead and ultimately the loyalty of your customers. More importantly however, is the fact that they must care enough to do something about it. How many times have you heard front line staff say, “If my supervisor doesn’t care about this stuff, why should I?” Great question. Top Manager Training will challenge your managers to recommit to their role or change lanes so others can get around.

Managing and Teaching the Millennial Generation

They are called Millennials, Gen Y, Echo-boomers and the Internet Generation. Raised by parents who believe in the importance of self esteem, they believe they are ready to take on any task and conquer the world. They expect a learning and work environment that is challenging, fun, collaborative and rewarding. So how do we teach and lead a generation of students/employees who have been constantly told by their parents they are special, protected from every conceivable danger and who believe they can do all things better than they are currently being done? Tutt and Daggs will teach you how to understand, relate and lead this generation to accomplish incredible outcomes.

Sexual Harassment

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